Terms & Conditions
In the name of fairness and an effort to allow everyone the workout they deserve, PULSE has implemented a strict cancellation policy. All classes at or before 930am require a 12 hour cancellation prior to class start time. This allows the participants on the wait-list enough notice to prepare for class. All classes after 930am require a 3 hours cancellation prior to class start time.
If you are unable to show or are a late cancel to class:
- Class pass packages will lose 1 class
- Unlimited packages will be charged $5.
Please understand that it's not about why you weren't able to make it, but because the spot was reserved under your name and was not able to be. On a level 1 or higher weather emergency, this policy will NOT be in effect and there will be no charges given for late cancels.
Unless specialty children’s classes or workshops are in effect, we cannot allow participants under the age of 15. A parent must accompany all participants under 18.
If a class is full, you can join the wait-list. If you are allocated a spot through the wait-list, you will be notified by email and/or text. You are considered registered for the class and the cancellation policy above pertains at this point.
Frequently, 2-3 spots become available at the last minute due to no-shows. Drop ins can standby by arriving at least 10 minutes prior to the class. Drop ins will be on a first come, first served basis.
Arrival / Check-in:
Participants must arrive at least 5 minutes prior to class to allow time to gather appropriate equipment and keep class on time. Upon arrival, check-in at the front desk by signing by your name on the printed attendance sheet. For those not pre-registered, check in at the front desk with the staff and print your name legibly on the sheet.
*If you are new to Pulse, please arrive 10-15 minutes early so we can show you around.
We provide a storage area for belongings, but are not responsible for those items
*Be sure to share any injuries or limitations with your instructor before class. If concerned, be sure to get a physician’s approval beforehand. For your safety, please do not wear street shoes on the yoga or fitness floors. Keep mud, snow, salt and dirt of the fitness floor by always bringing a clean pair of shoes used only indoors.